Privacy Policy
Who we are
BetHerself Mindset Coaching is a sole trader coaching business operated by Beth Currie, based in the United Kingdom.
If you have any questions about this privacy policy or how we handle your personal data, please contact us at:
Email: beth@betherself.co.uk
Website: betherself.co.uk
What personal data we collect
We collect the following personal data depending on how you interact with us:
Enquiry Forms
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Full name
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Email address
Booking a Session or Package
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Full name
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Email address
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Phone number
Payment processing
When you purchase a session or package, payment is processed securely through Wix Payments. We do not store your card details ourselves. Payment data is handled by Wix and their payment partners in accordance with PCI DSS standards.
How we use your personal data
We use your personal data for the following purposes:
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To respond to your enquiries
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To schedule and manage coaching sessions and packages
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To process payments for services
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To communicate with you about your coaching sessions
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To comply with our legal and contractual obligations
Our legal basis for processing
Under UK GDPR, we rely on the following legal bases to process your personal data:
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Contract: Processing is necessary to fulfil a contract with you (e.g. delivering a coaching session you have booked and paid for)
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Legitimate interests: Responding to your enquiries and managing our business
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Legal obligation: Where we are required to retain records for legal or financial purposes
How long we keep your data
We retain personal data only for as long as necessary:
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Enquiry data: Up to 12 months if no coaching relationship begins
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Client records: For the duration of the coaching relationship and up to 7 years afterwards, in line with HMRC requirements for financial records
When data is no longer needed, it is securely deleted.
Who we share your data with
We do not sell or share your personal data with third parties for marketing purposes. We use the following third-party platforms to operate our business, and your data may be processed by them:
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Wix (website, booking, and payment platform) — wix.com/about/privacy
These providers are required to handle your data securely and in accordance with applicable data protection law.
Your rights
Under UK GDPR, you have the following rights regarding your personal data:
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The right to access the personal data we hold about you
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The right to correct inaccurate or incomplete data
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The right to request deletion of your data (the ‘right to be forgotten’)
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The right to restrict or object to how we process your data
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The right to data portability
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The right to withdraw consent at any time (where consent is the legal basis)
To exercise any of these rights, please contact us at [your email address]. We will respond within one month.
Cookies
Our website is built on Wix, which may use cookies to ensure the site functions correctly and to analyse visitor behaviour. You may be presented with a cookie banner when visiting our site. For full details of the cookies Wix uses, please refer to Wix’s Cookie Policy at wix.com/about/privacy.
Data security
We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. Our website and booking system are hosted on Wix, which maintains industry-standard security practices. Payments are processed using encrypted, PCI DSS-compliant systems.
How to complain
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113
We would always appreciate the opportunity to resolve any concerns directly before you contact the ICO, so please feel free to get in touch with us first.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website, and the date at the top of this page will be updated accordingly.